Terms of Service

Command PRO is a project operations product for small teams. It stores clients, contacts, projects, tasks, project updates, photos, and files in shared workspaces, and makes them available on the web and on iPhone. We may improve, add, or remove features over time. We will not materially reduce the core functionality of a paid workspace during a paid period without notice.

You must provide accurate account information and keep your credentials secure. You are responsible for activity that occurs under your account. Workspaces are controlled by their owner and admins, who decide who is invited and what role each member holds. If you join a workspace, the workspace owner controls the records in that workspace, including records you create in it.

Workspace subscriptions are purchased on the web and billed through Stripe on a monthly basis at the price shown at checkout. Subscriptions renew automatically until canceled. You can cancel at any time from the billing settings; cancellation takes effect at the end of the current billing period, and the workspace retains access until then. Except where required by law, payments are not refundable for partial periods.

If a payment fails, we may limit workspace access until billing is resolved. Prices may change with at least 30 days notice before the change applies to your next renewal.

You own the records, photos, and files you and your team put into the Service (“Content”). You grant us a limited license to host, store, process, display, and transmit Content solely to operate and provide the Service. We do not sell Content, use it for advertising, or use it to train artificial intelligence models.

You are responsible for your Content and must have the rights needed to store it in the Service, including any personal information about your own clients and contacts.

You agree not to:

• Break the law or violate the rights of others using the Service.
• Upload malicious code or attempt to breach, probe, or overload the Service.
• Access another workspace’s data or attempt to bypass permission rules.
• Resell or white label the Service without a written agreement with us.
• Use the Service to store content that is unlawful, infringing, or abusive.

We may suspend or terminate accounts that violate these Terms.

You may stop using the Service and delete your account at any time from Settings. Workspace owners with other members are asked to transfer ownership before deletion. When an account or workspace is deleted, its data is removed from production systems and purged from encrypted backups on a rolling basis within 30 days.

We may terminate or suspend access for material breach of these Terms. If we discontinue the Service entirely, we will give paid workspaces reasonable notice and a way to export their data.

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and noninfringement. We do not warrant that the Service will be uninterrupted or error free. You are responsible for maintaining your own copies of critical business information.

To the fullest extent permitted by law, Crafted & Company will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amounts you paid us for the Service in the 12 months before the claim arose, or $100 if you have paid nothing.

You will defend and indemnify Crafted & Company against claims arising from your Content or your violation of these Terms, except to the extent caused by our own breach.

These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules. If any provision is unenforceable, the rest remains in effect. These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service. We may update these Terms; if we make material changes we will update the effective date and notify workspace owners before the change applies. Continued use after changes take effect constitutes acceptance.

Crafted & Company LLC
Email: frank@craftedsystems.io